Privacy Policy

1. Information We Collect

Personal Information

• Account Information: Name, email address, phone number, date of birth
• Emergency Contacts: Names and contact information for crisis intervention
• Location Data: General location for local resource recommendations (with your permission)

Mental Health Data

• Worry Recordings: Voice and text inputs about your concerns and anxieties
• AI Analysis Results: Anxiety levels, crisis indicators, and therapeutic recommendations
• Action Plan Progress: Your completion status and engagement with recommended activities
• Sleep Patterns: Sleep quality ratings and duration data you choose to share
• Crisis History: Emergency notification triggers and responses (for safety purposes)

Technical Data

• Usage Analytics: App usage patterns, feature interactions, and performance data
• Device Information: Device type, operating system, app version
• Error Logs: Technical issues and crashes (anonymized)

2. How We Use Your Information

Primary Purposes

• AI Analysis: Providing personalized worry analysis and therapeutic recommendations
• Crisis Intervention: Detecting high-risk situations and enabling emergency response
• Personalized Support: Creating custom action plans and resource recommendations
• Progress Tracking: Monitoring your mental health journey and improvements

Emergency Situations

• Crisis Detection: Our AI monitors for suicide ideation and severe mental health crises
• Emergency Contacts: Automatically notifying your designated contacts when you need immediate support
• Professional Intervention: Connecting you with crisis hotlines and emergency services when necessary

3. Information Sharing and Disclosure

Limited Sharing Scenarios

• Emergency Situations: With your designated emergency contacts during crisis interventions
• Healthcare Providers: Only with your explicit consent when sharing progress reports
• Legal Requirements: When required by law or court order
• Service Providers: With trusted partners who help operate our services (under strict data protection agreements)

Anonymous Research

We may use aggregated, anonymized data for mental health research to improve our AI algorithms and help advance the field of digital therapeutics. This data cannot be used to identify you personally.

4. Data Security and Protection

Encryption and Security

• End-to-End Encryption: All mental health data is encrypted in transit and at rest
• Zero-Knowledge Architecture: Our systems are designed to minimize access to your raw data
• Secure Cloud Storage: Data stored in HIPAA-compliant cloud infrastructure
• Access Controls: Strict employee access controls and audit trails

AI Processing

• On-Device Processing: When possible, AI analysis happens on your device
• Secure APIs: Server-side processing uses encrypted, isolated environments
• Data Minimization: We only process the minimum data necessary for analysis

5. Your Rights and Controls

Data Control Rights

• Access: Request a copy of all personal data we have about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Opt-Out: Withdraw consent for specific data processing activities

Emergency Contact Controls

• Manage Contacts: Add, remove, or update emergency contacts at any time
• Notification Settings: Control when and how emergency notifications are triggered
• Crisis Threshold: Adjust the sensitivity of AI crisis detection

6. Data Retention

• Active Account: Data retained while your account is active and for legitimate purposes
• Account Deletion: Most data deleted within 30 days of account deletion request
• Safety Records: Emergency intervention logs may be retained longer for safety analysis
• Legal Requirements: Some data may be retained longer to comply with legal obligations

7. Children's Privacy

Sleep Rescue is designed for users 18 years and older. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.

For users aged 13-17, parental consent is required, and additional privacy protections apply.

8. International Users

Sleep Rescue operates globally and complies with international privacy laws including:

• GDPR (European Union): Full compliance with General Data Protection Regulation
• CCPA (California): California Consumer Privacy Act protections
• PIPEDA (Canada): Personal Information Protection and Electronic Documents Act
• LGPD (Brazil): Lei Geral de Proteção de Dados compliance

9. Third-Party Services

Integrated Services

• Cloud Infrastructure: AWS/Google Cloud (HIPAA-compliant)
• Analytics: Privacy-focused analytics with data anonymization
• Payment Processing: Secure payment processors (no health data shared)
• Crisis Services: Integration with national crisis hotlines and emergency services

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Notify you via email and in-app notification before significant changes take effect
• Provide at least 30 days notice for material changes
• Allow you to review and accept updated terms
• Maintain historical versions of our privacy policy

11. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:

• Email: privacy@sleeprescue.com
• Data Protection Officer: dpo@sleeprescue.com
• Mailing Address:
  Sleep Rescue Privacy Team
  [Your Company Address]
  [City, State, ZIP Code]
• Response Time: We respond to privacy requests within 30 days

12. Regulatory Compliance

Sleep Rescue is committed to meeting or exceeding privacy standards including:

• HIPAA Compliance: Health Insurance Portability and Accountability Act protections
• SOC 2 Type II: Security and availability controls certification
• ISO 27001: Information security management standards
• FDA Guidelines: Digital therapeutics and mental health app guidelines

Remember: This Privacy Policy works alongside our Terms of Service and Safety Standards to protect your rights and ensure responsible use of our mental health support technology.