Account Deletion

We're sorry to see you go. Here's everything you need to know about deleting your Sleep Rescue account.

Before You Delete Your Account

Please consider these alternatives and important information

Take a Break Instead

You can temporarily disable notifications or take a break from the app without losing your progress and insights.

Available in App Settings

Export Your Data

Download your mental health insights, progress reports, and personal notes before deletion.

Request Data Export

Get Help First

If you're experiencing issues with the app, our support team might be able to help resolve them.

Contact Support

What Happens When You Delete Your Account

Immediately Deleted

  • Personal account information (name, email, phone)
  • All worry entries and voice recordings
  • Mental health analytics and progress data
  • Personalized action plans and recommendations
  • Emergency contact information
  • App preferences and settings
  • Premium subscription status

Retained for Legal/Safety Reasons

  • Crisis intervention logs (retained for 7 years for legal compliance)
  • Support ticket history (anonymized after 30 days)
  • Billing records (as required by law)
  • Aggregated, anonymized usage statistics
Note: Data retained for legal reasons is fully anonymized and cannot be linked back to your identity.

How to Delete Your Account

Choose the method that works best for you

Recommended: In-App Deletion

Most Secure
  1. Open the Sleep Rescue app
  2. Go to Settings → Account
  3. Tap "Delete Account"
  4. Follow the verification steps
  5. Confirm deletion with your password
Processing Time: Immediate

Email Request

Alternative Method

Send an email to deletion@sleeprescue.app with:

  • Your registered email address
  • Last 4 digits of your phone number
  • Subject line: "Account Deletion Request"
  • Confirmation that you understand data will be permanently deleted
Processing Time: 24-48 hours

Important: This Action Cannot Be Undone

  • All your mental health data will be permanently deleted
  • You'll lose access to your progress insights and analytics
  • Emergency contacts will no longer receive notifications
  • Any active premium subscription will be cancelled
  • You cannot recover your account or data after deletion

Are You in Crisis?

If you're considering deleting your account due to a mental health crisis, please reach out for help first. Your safety is our priority.

Call 988 - Crisis Lifeline Crisis Resources Emergency Contact

After Your Account is Deleted

Confirmation Email

You'll receive a confirmation email when your account has been successfully deleted.

Starting Fresh

If you decide to return to Sleep Rescue in the future, you'll need to create a completely new account.

Refunds

Active subscriptions will be cancelled. Refunds follow our standard refund policy and App Store guidelines.

Still Have Questions?

Our support team is here to help with any questions about account deletion or data privacy.

Contact Support Privacy Policy